Once a year storage in the winter :
As any other outside furniture made out of wood it is best to store it inside when not in use, during the winter, for example.
We recommend to separate the board from the bracket by unscrewing the 9 bolts that hold the board on the stand. Be careful, the board as such weights up to 85 kg (190 Lbs) and therefor is best removed by 2 persons. The stand can stay outside during the winter. Be sure to put the bolts back on the wooden board (keeps you from losing them).
Before storing this would be the ideal moment to give it a full treatment. You can now easily access both the surface and the underside.
1. Again give it a check on the screws first.
2. Get rid of the dirt and moss if any by gently applying sandpaper. No need to sandpaper the wood as such.
3. Apply the products you want to use (oil and stain combinations will provide the wanted aspect).
4. Once dry store the board face up on the extremities on something solid stones, crates (or you can hang it up the ceiling to save space). You can also store it in the crate it came with, but you then need to compensate for the height of the bracket that is still outside.
By storing it on the extremities you will reverse the bendforce.
Step 1 :
After you have configured your board you can request a quote. You’ll need to provide some extra information so that we can immediately make an engagement on the shipping for example. The form will take less then a minute to be completed
Step 2 :
Since we are working in another timezone we can promise you a quote for breakfast the next day. You’ll receive extensive information on price, the type of board and some technical details. A few days later you will be contacted by your regional contact by email to check if questions remain.
Step 3 :
If we come to an agreement we’ll put your personal board in production after we’ve received the transaction. Depending on the model or the season you may expect a lead time from 4 up to 9 weeks. This information will clearly be provided in the offer at step 2.
Step 4 :
While working on your board our administrative department will be in contact to get the paperwork done. Every country has different customs rules. The more we also want to communicate clearly on safety and maintenance. Finally, before shipping, a release document needs to be signed and the board can then travel to your doorstep.
Step 5 :
We schedule the pick-up with our shipping partners on a weekly basis. Friday will be the best day to make your board travel during the weekend. Our sales department will communicate the tracking code and the expected delivery date.
Tube® works with the best of shipping and parcel services to let everybody enjoy their products. The special designed crate (IPDM15 heat treatment for international expedition) is reusable and ensures the safe transport of your board.
You can contact us by mail at firstname.lastname@example.org. We will respond within a day. We speak English, French, Dutch, German, Italian and Spanish
Mikel is also available for a scheduled call if you can not find your answers on our website or by email. (BTW not in Spanish)